rajaeropa Casino & Sportsbook Data Care
This page describes what we collect when you use rajaeropa and how we keep that data protected. We operate our platform in compliance with applicable data protection standards and are transparent about how your information flows through our systems.
When you open an account with us, deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a wager on Liga 1, Piala Indonesia, or our live-dealer tables, we collect and process personal data. This policy explains what we do with it, who has access, and what rights you hold.
What We Collect on rajaeropa
We collect your full name, date of birth, email address, and phone number when you register. During Know Your Customer (KYC) verification, we request a valid government-issued ID document—a national identity card, passport, or driver's license. We store a copy of this document in our secure systems to comply with anti-fraud and anti-money-laundering obligations.
When you fund your account, we record the payment method you choose, the amount deposited, and the timestamp. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation from those payment processors. For bank transfers via e-wallet, mobile banking, local payment, or online payment, we log the virtual account number and transaction reference. We do not store your full bank account number or card details; payment processors handle that encryption.
We also collect your IP address, device type, browser version, and approximate location (country and city level) each time you log in. This helps us detect unusual account activity and protect against unauthorized access. If you enable push notifications on your mobile device, we store your device token to send you updates about withdrawals, deposit confirmations, and account alerts.
How We Use Your Data on rajaeropa
We use your personal data to verify your identity, process deposits and withdrawals, settle your account balance, and comply with legal obligations. Your email and phone number allow us to send you account notifications—for example, when a withdrawal request enters our review window or when we detect a login from an unfamiliar device.
We analyze aggregated, anonymized betting patterns to improve our platform's performance and game selection. We do not sell your personal data to third parties. We may share your information with payment processors, fraud-detection vendors, and legal authorities only when required by law or to prevent financial crime.
Our servers may sit outside your jurisdiction. Data transfers to our processing centers comply with standard contractual clauses and encryption protocols. You have the right to request a copy of your data, correct inaccuracies, or ask us to delete your account and associated records, subject to legal retention requirements.
Cookies and Tracking on rajaeropa
We use session cookies to keep you logged in and functional cookies to remember your language preference and account settings. These cookies do not track you across other websites. We do not use advertising cookies or third-party trackers on rajaeropa.
When you visit our platform from Jakarta, Surabaya, Bandung, or Medan, your browser sends us a cookie containing your session ID. This allows you to navigate between pages without re-entering your password. You can disable cookies in your browser settings, but doing so may limit your ability to use our platform.
Your Rights and Our Commitments
We at rajaeropa commit to handling your data with care. You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact our support team through the channels listed below. We will respond within 14 business days.
Our services are available only where local law permits. If you believe we have mishandled your data or violated this policy, you may lodge a complaint with the data protection authority in your jurisdiction. We take such complaints seriously and will cooperate fully with any investigation.
This policy may be updated from time to time. We will notify you of material changes by email or by posting a notice on rajaeropa. Your continued use of our platform after such notice constitutes acceptance of the updated policy.
For questions about this privacy policy or to request your data, contact us at [email protected] or through the contact form on our platform. We maintain multilingual support to assist users across Indonesia and supported regions.